You can book your flight by contacting us directly via phone, email, or visiting our office. Provide your travel dates, destination, and preferred airline, and our team will find the best available options for you.
Yes. Nour Travel offers one-way, round-trip, and multi-city booking options with both domestic and international airlines.
Once payment is confirmed, your e-ticket will be sent to your registered email address or via WhatsApp as a digital copy.
Yes, seat selection depends on the airline’s policy. Some airlines offer free seat selection; others may charge an additional fee.
Please contact our support team immediately at [email protected] or call 98185589 / 71720072 with your booking reference.
CANCELLATION AND REFUND POLICY
Yes, but cancellations must be made within 24 hours of booking as per Nour Travel’s cancellation policy. After that, airline-specific charges may apply.
Refunds are processed within 7–14 business days, depending on the airline’s processing time and your payment method.
Once travel has commenced, most tickets become non-refundable, except in special cases approved by the airline.
CHECK-IN AND BOARDING
• Domestic flights: Arrive at least 2 hours before departure.
• International flights: Arrive at least 3 hours before departure.
Yes. We can guide you through online check-in or perform it on your behalf upon request (depending on the airline).
• A valid passport or ID card
• Your flight e-ticket
• Visa (for international destinations if required)
AGGAGE INFORMATION
Baggage allowances depend on the airline and fare type. Our agents will inform you of your baggage limit when booking your ticket.
You must immediately report it at the airline’s baggage service counter at the airport. Keep your baggage claim tag for assistance.
Yes. Most airlines allow passengers to purchase extra baggage before check-in or online.
AIRPORT AND LOUNGE SERVICES
Yes. We can reserve airport lounge access for you before your flight for a comfortable waiting experience.
Lounge facilities typically include comfortable seating, free Wi-Fi, snacks and drinks, charging points, and sometimes showers or private workspaces.
Yes. We offer driver and airport transfer services upon request when booking your flight or hotel.
SPECIAL SERVICES
Yes. We can assist with visa applications, travel insurance, and tour packages depending on your destination.
Yes, if you provide your frequent flyer number at the time of booking. Points will be credited according to the airline’s loyalty program.
Contact us immediately, and we will coordinate with the airline to arrange an alternative flight or refund according to airline policy.
UPPORT AND CONTACT
You can reach our support team anytime at:
📞 98185589 / 71720072
📧 [email protected]
We’re available 7 days a week to assist with all airline and airport-related inquiries
