Frequently asked questions

You may refer to the related authorities in your related country. The Nour travel team will not be able to assist you regarding your visa or any other travel document if you didn't get this services from us

If you have missed your flight and you need to reach your destination, you will have to book a new ticket.

Ticket terms and conditions will apply for all cancellation and modification inquiries.

All air line counters close 2 or 1 hours prior to departure. If you arrive later than this, you won't be able to travel, and no refund will be applicable.

All your flight details will be reflected on the airport screens. If for any reason they are not, you may reach our team directly.

As per our standard policy, wheelchair service can be obtained free of charge by all Air passengers with a disability who present the disability identification card to the Air line officers at the airport.

You may book Priority Service, which will offer you priority check-in, priority boarding, and more KG Trolley bag.

All Of aircraft Have First Aid Kits And First-Aid Oxygen On Board. they Do Ask the Passengers To Let Us Know Of Any Additional Requirements As Early As Possible Within The Booking Process.

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